What Our Customers Are Saying
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Chris Williams, Bloomington, IN
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Everyone at Bloomington Harley has made me feel like one of the family since the first time I walked in the door. If I'm looking for a new bike, parts, service or just out for a ride and stop to say hi I get treated the same. A lot of other dealers could learn some valuable lessons off of your dealership. Keep up the good work.
Bill Brown, Brazil, IN -
I lost my motorcycles in the November 17, 2013 EF4 Tornado that struck Washington, IL. My father told me that when I began to look for a replacement to my motorcycles, that HD of Bloomington would be a good place to start. He mentioned that the people are amazing and good to work with.So, as I started looking to replace my motorcycles, I took my father's advice and looked online at the list of used HD's they had. One bike in particular caught my eye and I just had to ask about it. My Dad put me in touch with the Sales Department and from there I worked with them on the purchase. Everything went smooth and HD of Bloomington live up to and exceeded what I was told about them. The people were so nice when I came to finish the purchase in person. Everyone was helpful and they made sure that my purchased HD was road ready. I am so very pleased to have had such a wonderful experience with my purchase!I would recommend this dealership to anyone, even out of state, for their next HD purchase.
Jameson Weger, Washington, IL -
Julie was very helpful and knowledgable. Helped me find a very nice bike that was in my budget. Beginning to end she took good care of me. Everyone was helpful and very friendly, ready to help me with what ever I needed. Even after purchase was completed Julie contacted me to make sure I was happy with my choice. Bloomington Harley treated me like a friend not a stranger. Will be my first choice when looking for accessories.
Tony Cliff, Bloomington, IN -
Awesome, Awesome, Awesome We bought our first ever bike in July Everyone was great and they encou
Darwin Staker, Whiteland, IN -
I received an email from HD of Bloomington today reminding me that today is the 6 month anniversary of my purchase of my bike and thanking me again for purchasing the bike from them. What a nice surprise that was. HD of Bloomington does the little things that do make you feel like you're a part of their family. They have the best people in the state. There are 7 Harley dealers closer to my house than HD of Bloomington but I will always give my business to them. Thank You Jeff, Jim, Rich, Tom, Rowdy, Jenny and everyone else at HD of Bloomington
Ron Rogers, Indianapolis, IN -
I had been looking for a Tri Glide for sometime now. I had searched from Milwaukee,WI to Orlando, FL. Then the first part of March I found an 09 Tri Glide Ultra Classic on their web sight. I called and talked to Kent in sales. I was out of town the whole month so we stayed in touch via email & phone until I could make it in.Finally on the last day of March I made it in to see the bike. Put some $$$ down on it to hold it for 30 days. My wife and I came in the end of April to pick up my new used trike. The previous owner just so happened to be there. He came in for his 1000 mile service. Found out his buddy bought it new in 09 and that he owned it for the last 2 or 3 years. It looks brand new with only 15,152 miles and tons and I mean tons of extras on it. There is almost nothing for me to add onto it.Thanks again to my salesmen Kent and the entire staff at the dealership they made my purchase an easy one. This will make my retirement a lot more fun now!!!
Fred Taylor, Greenfield, IN -
I would like to thank Bloomington HD or their expert service in everything that they do. My wife and I are no strangers to the best group of HD people that we know, or have met elsewhere. I myself had never bought a HD until the other day. my wife and I have been to several HD dealerships throughout the state and nation, others claim to be "bigger" or"better" in their HD bike selections. I strongly disagree, I have always found a nice selection to choose from each time I come through the door. We have found Bloomington HD to be the best HD dealer out there! Why? Because of the staff, everyone has always been happy to talk with us and assist us although there were many times that we would come in and did not purchase, you all took your time to explain and educate about any questions that we may have had. Jeff Stewart, you are awesome, I bailed on you once after you made a deal for me yet you still helped me out whenever I came in anyway. Thank you so much! Kent, Dan, you guys were also great with your help, thank you. Parts guys, Tom and Rex, also very helpful and knowledgeable. Thanks to you also, we hope to see more of you guys in the future. To ALL the girls in clothing and apparels, Amanda,Kim, Haven and the rest, thank you so much for all you do. My wife has grown fond of all of you. I myself had never dreamed I would have bought an HD, although I have always liked the way they have looked through the years. Thanks to the ownership and most of all, everyone on the staff, you helped me to change my mind and give HD a try! We thank you all and want you to know that Bloomington HD stands heads and shoulders above all other HD dealerships everywhere. The "difference" is the staff. One last shoutout to JIM the GM,its refreshing to see that there are those out there who still believe in great customer service and dont just see you as another "number". To us, you are family. Alan and Becky Miller
Alan Miller, Bloomington, IN -
Happy customer here! Very pleased with all of my purchases there. Everyone there is so friendly and very helpful! Everyone there treats you like family and it's awesome! You guys & girls are # 1 in my book!
Robbie Hutslar, Orleans, IN -
Allow me to describe just how "Incredible" my experience was with Harley Davidson of Bloomington, IN. I recently put my bike into to service to have the new HD 120R engine installed into my bike. Let me state that this was not a fast decision to do so in any way & my experience all started with Chad Axsom in parts. Many days, hours & visits were involved with Chad in parts simply taking the time to go over every little detail with me(many times over)over what it would entail to make this swap. We would look at parts & options & selections till my head hurt. Chad had no problem escalating my questions to Rich Nance the service manager or Zack in Service when necessary. Each time I entered the store to talk about the possibilities, these gentlemen were as excited to help me as if it were their own Harley that was getting the upgrades. When the decision was made to move forward with the job, these guys really threw this into an all new prospective & experience. I have never experienced such an amazing group of individuals working together to see that I received absolutely the very best in treatment.They even came to my home, picked up the bike for the job to be done in an enclosed trailer & then brought it back to my front door the day it was finished.B.J. the tech is simply an artist in what he does. Not one minute of time or detail was spared during the engine replacement. The service manager, Rowdy never failed to make sure that I was receiving the perfect amount of understanding & treatment. I was even allowed to view the bike through a window while B.J. put it on the Dyno machine for the 1st time.Rich Nance & Chad in parts made sure that I received the very best in pricing to make sure that they were more then competitive & as a result allowed this to fit my budget.The buzz I felt during the entire week long process was unbelievable. The General Manager, Jim Markland, the entire sales force, the parts department, the whole service department, the gorgeous ladies in clothing & yes even the owners, Jeff & Carol Stevens made themselves available to share in the excitement of this new 120R engine install. To be honest with you, the buzz of it all was so exciting that I really hated to see it end. I can literally say that I don't ever remember spending that much money & having so much fun at the same time.Folks, if you're thinking about going somewhere else to purchase a new or pre-owned Harley Davidson or having someone else do the work on your bike for service, I would tell you that you are making a huge mistake. Trust me when I say that it doesn't get any better then the team at Harley Davidson of Bloomington.The weather is warming up & the fever of riding is upon us. Go take a peek inside of Harley Davidson of Bloomington...in fact I dare you.Just be prepared to have the experience of a lifetime, more fun then you've had in a long time & the inability to STAY AWAY!Happy Riding..."LOUD PIPES SAVE LIVES"!
Vince Weddle, Bloomington, IN -
Just want to give you service guys a GREAT BIG THANK YOU for the work you did on my bike. Thanks to Neil, Zack and the teem. Bike runs and sounds Awesome!!! You guy's are the best.
Jeff Purdy, Bedford, IN -
purchased my 2016 road king, sales people were very friendly and listened to what i wanted, parts dept. was awesome in telling what i needed and didn't need. service dept installed the extras in a very timely matter, financing was quick and easy and the motor clothes girls took good care of my wife....thank you Bloomington HD...and i love the bike.
Larry Lewis, Newport, IN -
After clocking 1100 miles from Boston I developed an oil leak around a pushrod, I wasn't sure it would hold for the return trip and I was scheduled to meet up with Navy Bros. for a reunion, thanks to the guys in your shop not only did they fix it but did a 5K service as well and I made both and returned home safely. PS I love the BBQ truck. Thanks and ride safe.
Mark Corwin, Marshfield, MA -
I recently purchased my first bike from a dealership from Bloomington Harley and I couldn't have had a better experience. Jake is an excellent salesman and made my purchase completely painless. Between Jake and Jim I was treated more like family rather than just a customer. I will always bring my business back to Bloomington Harley just for that reason. Thanks guys!
Shane Jukes, Spencer, IN -
Not long ago I had one if not the best experience in purchasing a great bike. From the time I walked in the door to the time I walked out the door to take the new ride home, everyone made sure I had everything I needed. Thanks to all the staff for their help and making me feel as if they had known me for a long time
-Anonymous -
Made my first Harley purchase from Dan. From start to finish everything went very smooth. I recommend these guys for your next purchase.
Shawn Morgan, Greensburg, IN -
We recently purchased a bike from Bloomington Harley Davidson. We had excellent service from very friendly, helpful and informative staff. We are very happy with our experience. Thank you!
Michael Halloway, Buffalo, MN -
was traveling from tennesse to indy and ran thru a storm, stopped and called they got me in when I rolled in cleaned the bike and did an outstanding job! again thank you for your great customer service!
Carnell Parker, Clarksville, TN -
I bought my first Harley (well my first bike!) from Harley of Bloomington. Jeff and Stetson were very friendly. I dealt with Zach in Service and he was so helpful and awesome and didn't once make me feel like my millions of questions were annoying. Thanks HD Bloomington!
Sierra Miller, Bloomington, IN
My wife and I purchased our very first Harley Davidson in the summer of 2013. We felt very welcomed as soon as we walked through the front doors of the shop. I came in knowing I was going to ride home on a bike that day and with the help from the staff, they made that dream come true. Since we have purchased our Harley we have been to the shop a few times to buy some items ( clothing & accessories ) and the staff remembers us as if we are family. I dont beleive that we could have expected the very personal attention we receive everytime we walk into the building. Everytime we are in there one of the staff will come up and speak to us because they remember who we are and that is what will keep us coming back for any parts, service, or sales we have in the future.